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Optimum News

8th Jul 15

Optimum Ranked a ‘Leader’ in NelsonHall's NEAT Vendor Evaluation for Procurement BPO Services

Optimum Ranked a ‘Leader’ in NelsonHall's NEAT Vendor Evaluation for Procurement BPO Services

Manchester, UK
08 July 2015

Optimum Procurement Group  today announced it has been named a leader in four key segments of leading analyst NelsonHall’s (NEAT) Vendor Evaluation for Procurement BPO, including Overall Procurement BPO, UK Procurement, Procurement Transformation and Strategic Sourcing. Optimum received further recognition as an “Innovator” in the Continental Europe and APAC market segments.

The NelsonHall Vendor Evaluation and Assessment Tool (NEAT) provides a detailed assessment of vendor
 capability in Procurement BPO services using a two-axis model, analysing providers’ ‘ability to deliver immediate benefit’ to clients and their ‘ability to meet client future requirements’.

Peter Rushton, Chief Executive, Optimum Procurement Group said:‘NelsonHall has always been highly respected for the depth, accuracy and independence of its research and analysis, so we are delighted to be recognised in this prestigious report as a leader across multiple segments. It is particularly pleasing to see us demonstrating success in the strategic sourcing and procurement transformation matrices, as they underpin our client value proposition.

‘Strong growth in recent years has enabled us to consistently re-invest in new technology and procurement talent, all focused on improving our customer service provision. This strategy allows us to focus on offering clients an innovative approach to creating new value across their category portfolio, further supported by specific service offerings in the often complex domains of vehicle fleet management and energy.’

Rachael Stormonth, Senior Vice President at NelsonHall,commented: ‘Leaders are providers that exhibit a high ability relative to their peers to deliver both immediate and future client benefits, meaning Optimum’s positioning is commendable, given it is an SME provider competing against established global players.

‘Optimum has a strong S2C capability that it has enhanced with proprietary technology, enabling clients to benefit from an end-to-end service and flexible engagement models. This blended service mix is enabling Optimum to service mid-market clients and expand into emerging markets such as the Middle East.’